CONDITIONS OF SALES
You are buying from:
Registered Office: Via Falcone 18, 25038 Rovato (BS)
Operative Office: Via S. Bonomelli, 116 25038 Rovato (BS)
registered in the Business Register of Brescia
each purchase on iTopSport.it is subject to and expressly conditioned upon the terms and general conditions contained herein, and they will prevail over any preceding rules. We reserve the right to change the following conditions. The eventual new rules and conditions will be effective as soon as they are published on this website. For this reason we suggest that you read carefully and check this website every time you make a purchase on iTopSport.it
It’s up to you to select the payment and shipment conditions available on the iTopSport.it website. We care to offer as many options as possible, but there aren’t any payments and shipment methods allowed other than what indicated.
ACCEPTANCE OF ORDERS
In order to make an order you should be at least 18 years old. The orders you send us are binding only after you have received an e-mail confirmation from us, explaining that the order process has been regularly completed; the payment has been authorized and the goods are at least partially available. Kindly print the e-mail and keep it. If you don’t receive our e-mail confirmation, please contact us.
RIGHTS OF WITHDRAWAL/RETURNS POLICY
You have the right to withdraw from the agreement without penalties and without explanation in a period of (14) fourteen business days of receiving the goods.
What you need to do is give us notice of your intention to withdraw from the agreement by e-mail to the address firstname.lastname@example.org.
After receiving our authorization and within the same period of (14) fourteen business days, you have to return the goods in full and packed in their original carton, with relevant receiving note and adequately packaged, to the following shipping address:
Via Brodolini 32
25046 Cazzago San Martino (BS)
Shipping charges for returning the goods are borne by the customer, unless otherwise agreed. As soon as we have received the items we will refund you the value of the goods for which we have authorized the return right, to the credit card, bank account or PayPal account used for the payment of the order, within 14 days.
It is also possible to exchange the item, following the same procedure. In that case we are in charge of the shipping and handling charges for the correct item.
No rights of withdrawal from the agreement shall be applied in case of purchase of tailor-made and custom-designed items, or if explicitly set forth in the product sheet.
USE OF PERSONAL INFOMATION
All personal information collected through the registration to the service on iTopSport are for the purpose to: provide the expected services. Provide information and/or send notices about the services. Carry out any eventual accounting and fiscal fulfillment. If the user gives consent to do so: provide information and/or offers about services supplied by iTopSport. Verify the quality of our provided services, even offering post-sale services. Send advertising information and communication about products and initiatives of iTopSport or third parties. Carry out market research, statistics, marketing purposes and preferences about the products.
PROCEDURE OF PROCESSING PERSONAL INFORMATION
Personal data will be handled solely via electronic and automated information systems and stored on hard copy or in electronic format, or on any other proper device, respecting minimum safety measures according to the Technical product specifications in relation to minimum safety measures, exhibit B of the Privacy Legislation. The personal information you provided will be stored in a way that allows your identification for the time strictly necessary to fulfill the purpose for which it was collected and treated, and, in any way, to the extent permitted by law.
OPTIONAL ACQUISITION/PROVISION OF DATA
Personal data is divided in two categories: mandatory and optional data. Optional data is marked with an asterisk in the user registration procedure. The provision of mandatory data and its treatment for the over mentioned purposes serve strictly the function of executing the explained services. Any refusal by the user to provide such data, or to allow its treatment, will make impossible to take advantage of the services offered by iTopSport. The other optional data we collect, will help iTopSport to improve its service. Customer is free to provide it or not. To grant you that your personal information is always correct and updated, appropriate and complete, we kindly ask you to inform us about any change sending an e-mail to email@example.com.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
For organizational and functional reasons only, we appointed some persons inside the company to be in charge of processing personal information of iTopSport customers, for the sole purposes of, or in connection with, the services offered, including product sales. Such persons have been duly instructed about protection and security of personal data matters, with prohibition on, inter alia, sharing personal data with third parties if not necessary for the performance of the service. Your personal information won’t be shared with third parties for purposes not permitted by law, or without your explicit consent, except for the performance of the agreement: companies in charge of the shipment, delivery and return of products purchased on iTopSport; banking partners in charge of cash and payment procedures, including suppliers of service of electronic payments at distance; accountants for accounting and fiscal fulfillments; judicial and police authorities, in compliance with law and under formal request by such authorities, for example in case of anti-fraud services of iTopSport. For such third parties, your consent is not necessary.
EXERCISE OF OTHER RIGHTS BY DATA SUBJECTS
With regard to the personal data recorded, data subjects shall be entitled to exercise their rights in accordance with the art.7 (Right of access and Exercise of Other Rights by Data Subjects) of Data Processing Code, you shall have the right to obtain confirmation of the existence or not of your personal data, regardless of their being already recorded, and the communication of such data in an intelligible form. You have the right to be informed of: the source of the data and what criteria and purposes apply to its processing in case of treatment via electronic device, the contact details of the data holder, the data responsible, the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative in the State’s territory, data holders or persons in charge of the processing.
You have the right to have your data updated, rectified or supplemented; to obtain erasure, transformation into anonymous form or blocking of any data that is processed in breach of the law, including those data which retention is necessary for the purposes for which they have been collected or, subsequently, processed; certification to the effect that the operations as per the over mentioned first two points have been notified to the entities to whom or which the data were communicated or disseminated, unless this requirement results to be impossible or results in a manifestly disproportionate effort compared with the right that is to be protected.
You shall have the right to object, in whole or in part: on legitimate grounds, to the processing of personal data concerning you, even though they are relevant to the purpose of the collection, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
The Data holder is: T-Commerce Srl, Via Falcone 18, 25038 Rovato (BS). To exercise your rights in accordance with art. 7 of the Data Protection Code as explained herein, you can send a request to the e-mail address firstname.lastname@example.org or in writing to the following address: T-Commerce Srl, Via Brodolini 32, 25046 Cazzago San Martino (BS). To be informed about your rights and be updated about protection of personal information regulations we suggest that you visit the website of the “Garante” (Italian Data Protection Authority) to the web address www.garanteprivacy.it
SHIPPING DELIVERY TIMES AND METHODS
iTopSport undertakes to carry out the shipment of available items within 1-3 days of receiving the order. Shipping delivery is made by Express Courier, within around 24/48h and the parcel is traceable on the website of the courier; deliveries is made for 2 times and in case of absence both the times, the parcel is left in the local branch of the courier for your collection.
In case of multiple shipments, the fixed contribution and the right of marking to be paid only once with the first shipment of the goods, even if the momentary lack of any article made it necessary to send several parcels.
It is required a flat rate contribution for shipment costs, once per order; its amount is indicated directly in the order form.
iTopSport doesn’t make deliveries to:
- minors without a parent or tutor’s written authorization;
- Persons under tutorship without tutor’s written authorization.
WARRANTY AND ASSISTANCE
We warrant that the Product is free of faults and defects. In case you find a defect in the products, you shall give us proper notice as soon as possible and in any case, within 2(two) months after such defects are discovered, by sending registered letter with advise of receipt. This warranty covers any defect and lasts for 2(two) years after the goods have been put in the market.
The products conform to the applicable Italian and European (UE) regulations.
If you need any assistance you can contact iTopSport.it Customer Service to the following e-mail address "email@example.com"
All the orders accepted by iTopSport.it are finalized in Italy, under Italian law.